Contact Us – JRS Tracking Support

If you need assistance with your shipment or have questions about your parcel status, you can contact the appropriate JRS Express department using the details below. The contact directory will help you reach the right team quickly for tracking support, logistics inquiries, or data privacy concerns.

Customer Service & Tracking Support

For questions related to tracking updates, Airbill status, or shipment inquiries, contact the customer service team.

Hotline: (02) 832-3590 / (02) 832-3592
Mobile (Viber): +63 917-810-5772
Email: customerservice@jrs-express.com.ph

Customer service representatives can assist you with tracking issues, shipment status updates, and general delivery concerns.

Corporate & Logistics Office

For business partnerships, corporate accounts, or bulk shipping services, you may contact the logistics department.

Direct Line: (02) 832-3595
Email: logistics@jrs-express.com.ph

This department handles inquiries related to commercial shipping services, logistics solutions, and business collaborations.

Data Privacy Office

If you have concerns about data protection or how your tracking information is handled, please contact the Data Privacy Office.

Email: jrs_dpo@jrs-express.com.ph

The Data Privacy Office manages requests related to personal data protection, privacy rights, and compliance matters.

Main Hub Address

JRS Express Head Office
19 Brixton Street, Brgy. Kapitolyo
Pasig City, Metro Manila
Philippines, 1603

This location serves as the main administrative and logistics hub for JRS Express operations.

Operating Hours

Monday – Saturday: 8:00 AM – 6:00 PM (PHT)
Sunday & Holidays: Selected branches may operate depending on local schedules. Customers are advised to check with their nearest JRS branch for availability.